If you’ve got a question about Pavilion Craft or our craft books hopefully our FAQs will be able to help. If you can’t find what you are looking you can contact us here.
We’re so glad to hear you like our books. You can buy directly from us online via our shop.
If you prefer to have a browse of the real thing first our books are stocked in bookshops and craft shops across the UK. If they don’t have it in stock they should be able to order it in for you.
If you are a journalist or blogger interested in receiving copies of our books to review please contact Frida Green, firstname.lastname@example.org with your details and a bit of information about your writing or website, and the types of books you are interested in reviewing.
If you’d like to talk to one of our authors about doing an interview with you for your blog, website or magazine, or to run a workshop with one of our authors in your shop please contact Frida Green, email@example.com and we’ll get back to you with more information.
We have some great free craft patterns, including a free knitted teddy bear and a free dog from our bestselling book, Knit Your Own Dog. You can find our free patterns here.
Some of our books have individual projects available to buy as PDF downloads or e-patterns. To find out which ones are available visit our pattern store.
We’ve put together some handy free guides to help you learn to knit and crochet. We have lots of books to help you learn new craft skills. Take a look at them here and we’ll be sure to have something for you.
We are always here to help our crafters and sometimes mistakes will slip through our patterns. We regularly work with our authors to update books and keep errata notes on file so do check the errata section of our website first. If you’re still having problems getting a pattern to work you can write to us at our main address, use our online contact form, or e-mail us at firstname.lastname@example.org.
Making sure to put Craft Book Query in the subject line and we’ll do our very best to sort this out for you.
We’re sorry – we’re never happy to hear that something is wrong with a copy of one of our books. The first thing you should try to do is return it to the shop or on-line retailer you bought your book from. If this isn’t possible then we’ll do our best to sort this out for you.
If you are unable to return your book to the retailer you bought it from please write to us at our main address, use our online contact form, or e-mail us at email@example.com.
We are happy to consider new book ideas. Do remember, however, that competition is fierce and that we receive lots of submissions.
Craft Submissions Guidelines
• We can tell whether or not we want to follow up on an idea very easily – please don’t submit a whole typescript. We need a short covering letter with a little bit of information about you, a clear synopsis of the book (no more than 1 or 2 pages of A4) and a few pages of your sample text with some good photographs of your work.
• Please think very carefully before you send in projects – we cannot accept responsibility for the damage or loss of any items. It is much better to take a photograph!
• We don’t expect you to be a professional photographer – snaps are fine – it sounds obvious but please do make sure these are clear and in focus.
• Enclose a S.A.E. if you want any projects and materials returned to you – and make sure that you clearly state this in your covering letter.
We do look at every proposal that comes through our door and this takes time. We do our best to get back to everyone within two months of receipt.
If you think you’ve got what it takes to be a craft author please send your idea in writing to us at our main address, or e-mail us at firstname.lastname@example.org.
Make sure to clearly put Craft Book Ideas Intray in the subject line or on your envelope.